Service Delivery Manager

APAR TECHNOLOGIES PTE. LTD.

Singapore, Singapore
Not specified (assumed on-site presence due to the nature of the role).
Bachelor's degree in it or business administration
Strong experience in it service management
Proven ability to manage teams across locations
Apar Technologies Pte. Ltd. is seeking a dynamic Service Delivery Manager to oversee regional customer and workplace IT services in Singapore. The role emphasizes leadership, service excellence, and user experience, requiring a blend of technical knowledge and interpersonal skills

Job Summary

  • This role offers the opportunity to oversee multiple sites and shape service excellence while directly impacting user experience.
  • You will drive the delivery of end-user computing services and lead a high-performing onsite team to ensure seamless IT operations.
  • The position requires developing business continuity plans and managing relationships with third-party vendors to ensure quality and cost-effectiveness.

Matching Summary

Match Score: 85

Apar Technologies Pte. Ltd. is seeking a dynamic Service Delivery Manager to oversee regional customer and workplace IT services in Singapore. The role emphasizes leadership, service excellence, and user experience, requiring a blend of technical knowledge and interpersonal skills.

Skills & Requirements

Must-have

  • Bachelor's degree in IT or Business Administration
  • Strong experience in IT service management
  • Proven ability to manage teams across locations
  • Solid understanding of ITIL framework
  • Excellent leadership and stakeholder management skills

Nice-to-have

  • ITIL certification
  • Experience with project management tools
  • Familiarity with modern workplace technologies

Key Requirements

  • Bachelor's degree in Information Technology or related field
  • Strong experience in IT service management
  • Proven ability to manage teams across multiple locations
  • Solid understanding of ITIL framework

Work Rights

Not specified

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