Resident Relations Specialist

Apartment Income REIT Corp

Boynton Beach, FL, United States
Base: $18.50 to $23.00 an hour; bonus/equity: mont...
On-site
Resident retention and experience
Manage resident lease renewal process
Respond to resident complaints
The Resident Relations Specialist position at Apartment Income REIT Corp focuses on enhancing resident retention and experience in their Boynton Beach community. Ideal candidates have a strong background in customer service and sales, with a passion for problem-solving and providing excellent service

Job Summary

  • The goals of Resident Relations Specialist will focus on resident retention and experience, and manage the entire resident renewal process to maximize the number of renewals at your community.
  • AIR offers attractive compensation packages that reward performance including: Expected base pay rate of $18.50 to $23.00 an hour + Monthly Renewal Commissions.
  • Benefits include paid time off, medical, dental, vision, life insurance, 401(k) plan with 6% employer contribution, and paid parental leave.

Matching Summary

Match Score: 85

The Resident Relations Specialist position at Apartment Income REIT Corp focuses on enhancing resident retention and experience in their Boynton Beach community. Ideal candidates have a strong background in customer service and sales, with a passion for problem-solving and providing excellent service.

Salary

Base: $18.50 to $23.00 an hour; Bonus/Equity: Monthly Renewal Commissions; Benefits: Not specified

Skills & Requirements

Must-have

  • resident retention and experience
  • manage resident lease renewal process
  • respond to resident complaints
  • support residents during move-out
  • provide exceptional customer service

Nice-to-have

  • delight in going above and beyond
  • adaptable to fast pace
  • nimble problem-solver
  • collaborative team player

Key Requirements

  • 2 years customer service experience
  • Strong customer service/ Retail/ Hospitality/ Restaurant or Sales background

Work Rights

Not specified

Tailored Resume

Cover Letter