Customer Service Advisor

Greystar (International)

Excellent customer service skills
Proficient in microsoft office packages
Fluent english verbal and written communication
The Customer Service Associate works as part of a team to provide day-to-day management of the property and its community

Job Summary

  • The Customer Service Associate works as part of a team to provide day-to-day management of the property and its community.
  • Responsibilities include delivering comprehensive front-of-house service, managing maintenance requests, and conducting sales and leasing activities.
  • The role requires participating in an on-call roster for out-of-hours emergency support and chasing outstanding rent arrears.

Matching Summary

The Customer Service Associate works as part of a team to provide day-to-day management of the property and its community.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Proficient in Microsoft Office packages
  • Fluent English verbal and written communication
  • Ability to multi-task and prioritise
  • Knowledge of Health and Safety requirements

Nice-to-have

  • Strong relationship building and influencing skills
  • Enthusiasm to deliver exceptional experience
  • Self and culturally aware adaptability
  • Experience in sales and leasing activities

Key Requirements

  • Good level of general education
  • Significant experience in customer facing service delivery
  • Numerical skills necessary for financial tasks

Work Rights

Not specified

Tailored Resume

Cover Letter