Service Delivery Lead – Medical Writing

Roche UK

Unknown, Unknown, United Kingdom
Base: 3,500 eur grosspmnthly; bonus: annual bonus ...
Hybrid
3+ years service delivery management experience
Global multi-regional delivery model collaboration
Regulatory compliance in healthcare content
The role involves directing medical writing service delivery across therapeutic areas while ensuring content meets regulatory standards and business objectives

Job Summary

  • The role involves directing medical writing service delivery across therapeutic areas while ensuring content meets regulatory standards and business objectives.
  • Roche offers a hybrid work model requiring two days per week in the office along with comprehensive benefits including health insurance and annual bonuses.
  • This position requires balancing operational oversight with stakeholder alignment to maintain service reliability and drive process optimization within a global team.

Matching Summary

The role involves directing medical writing service delivery across therapeutic areas while ensuring content meets regulatory standards and business objectives.

Salary

Base: 3500 EUR gross/monthly; Bonus: Annual bonus included; Benefits: Health insurance, transportation allowance, home office equipment

Skills & Requirements

Must-have

  • 3+ years service delivery management experience
  • Global multi-regional delivery model collaboration
  • Regulatory compliance in healthcare content
  • Operational governance and SLA management
  • Cross-functional workflow harmonization

Nice-to-have

  • Experience with GenAI tools adoption
  • Pharma environment background preferred
  • ITIL or PMP certification beneficial
  • Agile/Scrum methodology knowledge
  • Culture of continuous improvement

Key Requirements

  • University degree in life sciences or related field
  • 3+ years relevant experience in service delivery
  • Availability for business travel
  • Proven track record in regulated healthcare environments

Work Rights

Not specified

Tailored Resume

Cover Letter