Technical Account Manager

Broadridge Business Process Outsourcing LLC

Mumbai, India
Client satisfaction tracking
Issue resolution timelines
Platform/application stability
Contribute to a proactive service culture by improving responsiveness and issue follow-through

Job Summary

  • Contribute to a proactive service culture by improving responsiveness and issue follow-through.
  • Support client retention through dependable operational performance and stakeholder coordination.
  • Identify repetitive/manual tasks suitable for tooling or AI-based automation.

Matching Summary

Contribute to a proactive service culture by improving responsiveness and issue follow-through.

Skills & Requirements

Must-have

  • client satisfaction tracking
  • issue resolution timelines
  • platform/application stability
  • proactive monitoring initiatives
  • scalable internal tools
  • operational reports and dashboards

Nice-to-have

  • collaborative and inclusive environment
  • empower associates to be authentic
  • celebrates unique perspective
  • AI-based automation identification

Key Requirements

  • Not specified

Work Rights

Not specified

Tailored Resume

Cover Letter