Account Manager (strategy & Retention)

Lamudi GmbH

Makati City, Philippines
Hybrid
Client retention
Client relationship management
Service level maintenance
Lamudi GmbH is seeking an Account Manager in Makati City, Philippines, to enhance client relationships and ensure high levels of client satisfaction for long-term partnerships. The ideal candidate should have at least one year of relevant experience, particularly in client retention and management, and be proficient in CRM software

Job Summary

  • Your goal is to maximize the long term value of clients by building relationships with broker clients and ensuring that they are perfectly satisfied with the service and value we provide in order to retain partnerships with them.
  • Positively impacting client retention through effective, efficient onboarding and maintaining the highest service level.
  • Operating as the lead point of contact for any and all matters specific to assigned accounts.

Matching Summary

Match Score: 85

Lamudi GmbH is seeking an Account Manager in Makati City, Philippines, to enhance client relationships and ensure high levels of client satisfaction for long-term partnerships. The ideal candidate should have at least one year of relevant experience, particularly in client retention and management, and be proficient in CRM software.

Skills & Requirements

Must-have

  • Client retention
  • Client relationship management
  • Service level maintenance
  • Product delivery
  • Performance reporting

Nice-to-have

  • New business development
  • Renewal process management
  • Client complaint resolution

Key Requirements

  • Minimum 1 year work experience
  • Experience with CRM software (Salesforce)
  • Experience with MS Office
  • Hybrid work setup

Work Rights

Not specified

Tailored Resume

Cover Letter