Senior Officer / Officer, Customer Contact Centre (cantonese Speaker)

Prudential Assurance UK

Kuala Lumpur, Malaysia
5 years experience in call centre
Strong telephone etiquette
Good command of english and cantonese
Prudential’s purpose is to be partners for every life and protectors for every future

Job Summary

  • Prudential’s purpose is to be partners for every life and protectors for every future.
  • Serve as Prudential’s frontline service professional, delivering best-in-class customer service.
  • Support company initiatives and maintain updated knowledge for handling various enquiry types.

Matching Summary

Prudential’s purpose is to be partners for every life and protectors for every future.

Skills & Requirements

Must-have

  • 5 years experience in call centre
  • Strong telephone etiquette
  • Good command of English and Cantonese

Nice-to-have

  • Positive and proactive mindset
  • Strong interpersonal skills
  • Adaptable to changes

Key Requirements

  • University graduate or diploma
  • Experience in insurance or financial services
  • Able to work 24/7 rotating shifts

Work Rights

Not specified

Tailored Resume

Cover Letter