Job Summary

• The Product Support Representative for Skywise Core - EMEA Region serves as the primary technical bridge between our digital ecosystem and our airline customers, focusing on deploying advanced digital solutions and ensuring operational excellence.
• Primary responsibilities include leading the technical deployment of Skywise Core X, providing advanced L2/L3 technical support, conducting customer training, and acting as the 'Voice of the Customer' to influence the product roadmap.
• The company offers a comprehensive benefits package including flexible working hours, hybrid model, generous paid leave, family and health support, financial wellbeing schemes, and on-site perks.

Matching Summary

Skills & Requirements

Key Requirements

• Bachelor’s or Master’s in Engineering, Computer Science, IT, or equivalent
• 4+ years of professional experience
• Customer-facing technical support or implementation role experience
• SaaS Expertise
• Data Literacy (Big Data, AI, databases, web technologies)
• Aviation Knowledge (Maintenance, Engineering, Flight Ops)

Work Rights