Technician I, Frontliners

cscc.edu

Columbus, US
$22.11 hourly; not specified; not specified ph
Fully remote
Troubleshooting hardware/software
Customer service
Technical support via phone/email/chat/in-person
The Technician I, IT Frontliners, is responsible for providing technical support to the users while working under direct supervision and following standard procedures and written instructions to accomplish assigned tasks at the Columbus Campus

Job Summary

  • The Technician I, IT Frontliners, is responsible for providing technical support to the users while working under direct supervision and following standard procedures and written instructions to accomplish assigned tasks at the Columbus Campus.
  • This position serves as the first point of contact for troubleshooting hardware/software, PC/Mac/Linux or printer problems.
  • Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Matching Summary

The Technician I, IT Frontliners, is responsible for providing technical support to the users while working under direct supervision and following standard procedures and written instructions to accomplish assigned tasks at the Columbus Campus.

Salary

$22.11 Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • troubleshooting hardware/software
  • customer service
  • technical support via phone/email/chat/in-person
  • testing and troubleshooting technical equipment
  • maintaining accurate inventory

Nice-to-have

  • fosters a safe environment of respect
  • participant in collaborative work
  • works with persons of varying cultures

Key Requirements

  • High School Diploma or Equivalent
  • One (1) year of experience
  • technical or vocational training

Work Rights

Not specified

Tailored Resume

Cover Letter