Customer Support Representative (german-speaking)

BUX

Amsterdam, Netherlands
On-site
German and english fluency
Customer-facing experience
Financial product support
You will serve as a primary point of contact for German-speaking clients and offer support in English to users across Europe, assisting with BUX Investing and BUX Savings

Job Summary

  • You will serve as a primary point of contact for German-speaking clients and offer support in English to users across Europe, assisting with BUX Investing and BUX Savings.
  • Key responsibilities include responding to customer inquiries via chat, email, and phone, guiding new users, gathering feedback, and collaborating across teams to resolve issues.
  • The company offers a hybrid work environment, a learning budget, a company pension plan, and benefits focused on well-being and professional development.

Matching Summary

You will serve as a primary point of contact for German-speaking clients and offer support in English to users across Europe, assisting with BUX Investing and BUX Savings.

Skills & Requirements

Must-have

  • German and English fluency
  • Customer-facing experience
  • Financial product support
  • Proactive problem-solving
  • Team collaboration

Nice-to-have

  • Adaptable to flexible hours
  • Interest in financial markets
  • Additional European languages
  • Embraces change
  • Can-do attitude

Key Requirements

  • Fluent German and English
  • Customer support role experience
  • Full-time availability (40 hours/week)

Work Rights

Not specified

Tailored Resume

Cover Letter