Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses available; no...
Not specified (assumed in-office or hybrid based on the nature of the role).
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experiences and support veterinary teams. The role involves managing appointments, client interactions, and administrative tasks to ensure seamless communication and care for pets and their owners

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees benefit from tailored development programs, mentorship, career pathing, and competitive pay with performance bonuses.
  • The role requires managing appointments, triaging inquiries, and maintaining accurate patient records while supporting the medical team.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experiences and support veterinary teams. The role involves managing appointments, client interactions, and administrative tasks to ensure seamless communication and care for pets and their owners.

Salary

Competitive pay; Performance bonuses available; Not specified base amount

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Greet clients warmly with empathy

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong organizational skills for busy periods
  • Ability to handle emotional client interactions
  • Proficiency with practice management software

Key Requirements

  • High school diploma or equivalent work experience
  • Basic proficiency with technology and scheduling software
  • Ability to lift up to 40 pounds independently

Work Rights

Not specified

Tailored Resume

Cover Letter