Customer Experience Associate - 1350 Boul. René Lévesque (part-time, 30h/week)

TD Canada Trust

Montréal, Quebec, Canada
Base: 22.50 - 28.33 cad; bonus/equity: not specifi...
Process financial transactions
Understand customer needs
Recommend banking solutions
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond and resolve customer concerns, and achieve assigned goals by promoting banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development as defining features of the colleague experience.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: 22.50 - 28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions
  • Understand customer needs
  • Recommend banking solutions
  • Deliver quality customer experiences
  • MS Office proficiency

Nice-to-have

  • Charming and delightful interactions
  • Sense of achievement
  • Positive, diverse, equitable work environment
  • Team effectiveness
  • Operational improvements

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning, and time management skills
  • Hands on knowledge of using MS Office
  • Go-getter with initiative
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter