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Miele is seeking a Customer Service & Sales Support Professional who excels in organization and prioritization while ensuring customer satisfaction. The role involves planning service operations, managing customer inquiries, and collaborating with technicians to deliver high-quality service in a dynamic team environment.
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Job Summary
The role serves as the crucial link between customers and technicians, responsible for planning annual maintenance and organizing service visits.
Candidates must possess a proactive attitude and the ability to maintain overview and prioritize effectively even under pressure.
The position offers a market-conform salary ranging from €2800 to €4378 per month along with a performance bonus and premium benefits.
Matching Summary
Match Score: 75
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Miele is seeking a Customer Service & Sales Support Professional who excels in organization and prioritization while ensuring customer satisfaction. The role involves planning service operations, managing customer inquiries, and collaborating with technicians to deliver high-quality service in a dynamic team environment.
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Salary
Base: €2800 - €4378 gross per month; Bonus: 4% year-end bonus plus one-month performance bonus; Benefits: Premium pension, €25 monthly sports allowance, 25 vacation days
Skills & Requirements
Must-have
MBO-4 work and thinking level
Microsoft Office experience required
Proactive and structured working style
Nice-to-have
SAP software experience preferred
Previous planner or back office experience
Experience in professional B2B service environment
Strong communication skills for telephone contact
Key Requirements
Minimum MBO-4 education level
Experience with Microsoft Office
Prior experience as a planner or back office staff