Customer Service Represenatative

Destination Pet

Culver City, CA, USA
Base: $17.87 - $19.00ph doe; tips: included; benef...
On-site
Handling phones and customers
Greeting pet parents and pets
Managing check-ins and check-outs
Destination Pet is seeking a Customer Service Representative for Rover Kennels in Culver City, CA, who is passionate about both pets and people. The ideal candidate will provide exceptional customer service while managing multiple tasks in a fast-paced environment. The position offers competitive pay and part-time benefits

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/outs, handling transactions, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.87 - $19.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for Rover Kennels in Culver City, CA, who is passionate about both pets and people. The ideal candidate will provide exceptional customer service while managing multiple tasks in a fast-paced environment. The position offers competitive pay and part-time benefits.

Salary

Base: $17.87 - $19.00/hour DOE; Tips: included; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • greeting pet parents and pets
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints professionally
  • keeping lobby clean and welcoming

Nice-to-have

  • fluent in human and hound
  • part concierge, part chaos coordinator
  • love pets and people
  • support other team members

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter