Base: $16.15 to $16.65 ph; bonus/equity: not speci...
Excellent customer experience promotion
Front of store associate oversight
Loyalty program promotion
Responsible for promoting an excellent customer experience by overseeing front of store associates and ensuring prompt, courteous customer service
Job Summary
Responsible for promoting an excellent customer experience by overseeing front of store associates and ensuring prompt, courteous customer service.
Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and role modeling outstanding customer service.
Partners with Management on Associate training needs to increase effectiveness and ensures adherence to all labor laws, policies, and procedures.
Matching Summary
Responsible for promoting an excellent customer experience by overseeing front of store associates and ensuring prompt, courteous customer service.
Salary
Base: $16.15 to $16.65 per hour; Bonus/Equity: Not specified; Benefits: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Additional benefits for those meeting service or hours requirements.
Skills & Requirements
Must-have
Excellent customer experience promotion
Front of store associate oversight
Loyalty program promotion
Store cleanliness and organization
Associate training and mentoring
Nice-to-have
Positive internal and external customer experience
Honesty and integrity culture
Constructive feedback acceptance
Key Requirements
1 year retail experience
6 months leadership experience
Available for flexible schedule including nights and weekends