This senior leadership role is responsible for setting the technical vision and managing teams to ensure the long-term health of Bank of America's employee-facing Virtual Assistant
Job Summary
This senior leadership role is responsible for setting the technical vision and managing teams to ensure the long-term health of Bank of America's employee-facing Virtual Assistant.
The position requires transitioning a mature deterministic solution with over 650 capabilities to leverage Generative and Agentic AI while establishing standards for model quality and governance.
Employees are eligible for an annual discretionary award based on individual performance, line of business success, and the overall success of the Company.
Matching Summary
This senior leadership role is responsible for setting the technical vision and managing teams to ensure the long-term health of Bank of America's employee-facing Virtual Assistant.
Salary
Base: $122,000.00 - $200,000.00 annualized; Bonus: Discretionary incentive eligible; Benefits: Industry-leading benefits and paid time off
Skills & Requirements
Must-have
Conversational AI and NLP experience
Natural language processing expertise
LLM and Generative AI familiarity
Python programming and ML workflows
DevOps and Agile methodology knowledge
Team leadership and management skills
Nice-to-have
Computational linguistics background
Executive communication abilities
Strategic technical vision development
Model governance and lifecycle management
Inclusive workplace champion mindset
Key Requirements
Experience leading conversational AI or NLP solutions
Proven track record in natural language processing
Strong background in machine learning algorithm training
Working knowledge of Python and evaluation techniques
Experience with version control technologies like Git