Front Office Team Member.

Sofitel Sydney Wentworth

Edinburgh, United Kingdom
£13.45ph; not specified; not specified
On-site
Customer service skills
Fluency in english
Opera cloud experience valued
As our next Front Office Team Member, you are the ‘face of Novotel Edinburgh Centre, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay

Job Summary

  • As our next Front Office Team Member, you are the ‘face of Novotel Edinburgh Centre, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
  • Ensure a wonderful guest experience by providing quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
  • Benefit from a comprehensive package including discounts, free night stays, learning programs, and opportunities for international career growth within the Accor network.

Matching Summary

As our next Front Office Team Member, you are the ‘face of Novotel Edinburgh Centre, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.

Salary

£13.45/hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer Service skills
  • Fluency in English
  • Opera Cloud experience valued
  • Fast-paced environment
  • Team coordination

Nice-to-have

  • Inclusive and sustainable world initiatives
  • Personal touch to guest stays
  • Promote hotel facilities
  • Maximise sales through product knowledge

Key Requirements

  • Right to work in the UK

Work Rights

Must have current right to work in the UK

Tailored Resume

Cover Letter