[Gov Healthcare] Patient Service Executive (Office Hours, Central) Up$3500 #HCY

RECRUIT EXPRESS PTE LTD

Singapore
Up to $3,500 pm
Not specified (likely onsite due to the nature of the role)
3-4 years healthcare industry experience
Frontline customer-facing role experience
24/7 on-call rotation availability
The job posting is for a Patient Service Executive at Recruit Express Pte Ltd in Singapore, focusing on providing excellent patient care and support while managing appointments and inquiries. The role requires a minimum of a diploma and 3-4 years of experience in the healthcare or customer service industry

Job Summary

  • The role involves ensuring patient information is updated accurately and coordinating appointments that match clinical guidelines.
  • Candidates must be prepared to handle complaints tactfully and apply service recovery techniques for difficult patients or next of kin.
  • This position requires working on a 24/7 on-call rotation while supporting VVIP admissions and air evacuations.

Matching Summary

Match Score: 75

The job posting is for a Patient Service Executive at Recruit Express Pte Ltd in Singapore, focusing on providing excellent patient care and support while managing appointments and inquiries. The role requires a minimum of a diploma and 3-4 years of experience in the healthcare or customer service industry.

Salary

Up to $3500

Skills & Requirements

Must-have

  • 3-4 years healthcare industry experience
  • Frontline customer-facing role experience
  • 24/7 on-call rotation availability
  • Accurate patient information management
  • Tactful complaint handling skills

Nice-to-have

  • Good listening and probing skills
  • Go-the-extra-mile service attitude
  • Seamless VIP patient journey support
  • Effective communication with stakeholders

Key Requirements

  • Minimum Diploma in any discipline
  • At least 3-4 years working experience
  • On rotation for 24/7 on-call duties

Work Rights

Not specified

Tailored Resume

Cover Letter