Concentrix is seeking a Customer Service Advisor for the Spark Events 2026 project in Quezon City, Philippines. The role involves providing customer support through various communication channels and resolving routine issues related to client products or services
Job Summary
The position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
Employees must ensure service delivered meets contractual Key Performance Indicators (KPIs) and resolve routine problems regarding client products.
Candidates are expected to demonstrate patience, maintain a pleasant tone, and be able to rotate shifts as needed.
Matching Summary
Match Score: 75
Concentrix is seeking a Customer Service Advisor for the Spark Events 2026 project in Quezon City, Philippines. The role involves providing customer support through various communication channels and resolving routine issues related to client products or services.
Skills & Requirements
Must-have
Strong customer service orientation
Ability to work in fast-paced environment
Effective written and verbal communication
Nice-to-have
Demonstrate empathy with customers
Skilled in multi-tasking
Flexible and adapt to changes quickly
Key Requirements
High school diploma
Three to six months of relevant experience preferred