Customer Service Representative At Angel Stadium

ASM Global

Anaheim, CA, United States
$18.00; not specified; not specified ph
Assist customer service manager
Survey on-site guests
Secret shop associates
The Customer Service Representative will report directly to the Customer Service Manager while working closely with other department managers

Job Summary

  • The Customer Service Representative will report directly to the Customer Service Manager while working closely with other department managers.
  • Representatives are expected to be the role model of excellence for all other staff throughout the stadium.
  • Assist with identifying problematic issues and concerns and maximize both employee and customer satisfaction.

Matching Summary

The Customer Service Representative will report directly to the Customer Service Manager while working closely with other department managers.

Salary

$18.00; Not specified; Not specified

Skills & Requirements

Must-have

  • assist customer service manager
  • survey on-site guests
  • secret shop associates
  • identify problematic issues
  • maximize satisfaction
  • work all venue events

Nice-to-have

  • ambitious thinking
  • collaboration
  • bold action
  • inclusive workplace
  • pleasant and upbeat attitude

Key Requirements

  • At least 18 years of age
  • High school diploma or equivalent
  • CA Food Handlers Certification
  • RBS (alcohol) Certification
  • Previous customer services experience
  • Ability to work fluently in English

Work Rights

Not specified

Tailored Resume

Cover Letter