Job Summary

• This leadership role is responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team.
• The Head Universal Banker plays a key role in championing risk and control, driving lobby leadership, and ensuring consistent delivery of client and team experiences aligned with the bank’s standards.
• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Matching Summary

Salary

Base: $49,900.00 - $65,100.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Skills & Requirements

Key Requirements

• 2-4 years relevant experience
• Face-to-face customer service experience
• Digital engagement experience
• Basic sales/referrals experience
• High School diploma or equivalent

Work Rights