Customer Relationship Officer

MA KUANG CHINESE MEDICINE & RESEARCH CENTRE PTE LTD

Singapore
Manage client database records
Follow up with clients for satisfaction
Plan and execute marketing events
The role involves managing and maintaining accurate client databases while ensuring high levels of customer satisfaction

Job Summary

  • The role involves managing and maintaining accurate client databases while ensuring high levels of customer satisfaction.
  • Candidates will assist in planning and executing marketing events such as health talks and wellness fairs to promote services.
  • The position requires close collaboration with marketing, operations, and clinic teams to ensure consistent service quality.

Matching Summary

Match Score: 85

The role involves managing and maintaining accurate client databases while ensuring high levels of customer satisfaction.

Skills & Requirements

Must-have

  • Manage client database records
  • Follow up with clients for satisfaction
  • Plan and execute marketing events
  • Represent brand at outreach activities
  • Coordinate clinic appointments

Nice-to-have

  • Strong administrative support skills
  • Experience in health talks or wellness fairs
  • Ability to work collaboratively across teams

Key Requirements

  • No specific degree mentioned
  • No certification required
  • Work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter