Customer Service Representative (french-speaking) - Website Solutions

Concentrix

Lisbon, Portugal
Competitive salary + performance bonus; not specif...
French (written and oral)
Fluent in english (b2)
Customer service experience
As a Customer Service Representative, you will provide exceptional customer service via chat, email, and phone to users and troubleshoot user issues with the platform, offering guidance and solutions

Job Summary

  • As a Customer Service Representative, you will provide exceptional customer service via chat, email, and phone to users and troubleshoot user issues with the platform, offering guidance and solutions.
  • Concentrix offers full-time, indefinite contracts with competitive salaries, performance bonuses, and central Lisbon location, along with full paid training and career development programs.
  • Concentrix is a global technology and services leader recognized for its positive work environment and commitment to equal employment opportunities.

Matching Summary

As a Customer Service Representative, you will provide exceptional customer service via chat, email, and phone to users and troubleshoot user issues with the platform, offering guidance and solutions.

Salary

Competitive salary and performance bonus; Not specified; Full paid training

Skills & Requirements

Must-have

  • French (written and oral)
  • Fluent in English (B2)
  • Customer service experience
  • Tech support experience
  • Provide exceptional customer service
  • Troubleshoot user issues

Nice-to-have

  • Website builders experience
  • Content management systems experience
  • Passionate about helping businesses
  • Career growth potential

Key Requirements

  • High level of French
  • Fluent English (B2)
  • Customer service experience
  • Tech support experience
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter