Not specified; not specified; comprehensive benefi...
Primarily in-office
Good communication and written skills in english
Cantonese language proficiency required
Microsoft office and pc literacy required
AIG Insurance Hong Kong Limited is seeking a Customer Service Officer to handle customer inquiries and complaints, providing product information and after-sales support. The role requires strong communication skills in English and Cantonese, as well as a proactive mindset and good problem-solving abilities. AIG promotes a culture of inclusion and offers comprehensive benefits to support employee well-being and professional development
Job Summary
The role involves answering customer enquiries and complaints by phone and email while providing accurate product information.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
The position requires an in-office presence to foster collaboration within the team and maintain a supportive environment.
Matching Summary
Match Score: 85
AIG Insurance Hong Kong Limited is seeking a Customer Service Officer to handle customer inquiries and complaints, providing product information and after-sales support. The role requires strong communication skills in English and Cantonese, as well as a proactive mindset and good problem-solving abilities. AIG promotes a culture of inclusion and offers comprehensive benefits to support employee well-being and professional development.
Salary
Not specified; Not specified; Comprehensive benefits package included
Skills & Requirements
Must-have
Good communication and written skills in English
Cantonese language proficiency required
Microsoft Office and PC literacy required
Fast typing speed required
Ability to work under pressure
Nice-to-have
Proactive mindset and can-do attitude
Positive attitude with modesty
Strong time management and organization skills
Self-motivated and eager to learn
Previous front desk or contact center experience
Key Requirements
Form 5 standard education level
1 year relevant work experience in Front desk/Admin or Contact Center