Branch Operations Manager, Providence, Ri

SANTANDER CONSUMER BANK S.p.A

Providence, United States of America
Base: $38,250.00 - $64,000.00 usd; bonus/equity: n...
On-site
Ensure efficient and secure branch operations
Deliver exceptional customer experiences
Oversee risk controls and compliance
Santander Consumer Bank is seeking a Branch Operations Manager for its Providence, RI location. The role focuses on ensuring efficient branch operations, enhancing customer experiences, and managing compliance and risk controls

Job Summary

  • As a Branch Operations Manager, you ensure the branch operates efficiently and securely while delivering exceptional customer experiences and fostering team member growth.
  • You oversee risk controls by ensuring compliance with policies, procedures, and regulatory requirements, minimizing operational risks tied to cash handling and transactions.
  • This position requires travel to support both the Barrington, RI and the Elmhurst, Providence Branches.

Matching Summary

Match Score: 85

Santander Consumer Bank is seeking a Branch Operations Manager for its Providence, RI location. The role focuses on ensuring efficient branch operations, enhancing customer experiences, and managing compliance and risk controls.

Salary

Base: $38,250.00 - $64,000.00 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Ensure efficient and secure branch operations
  • Deliver exceptional customer experiences
  • Oversee risk controls and compliance
  • Manage cash handling and transactions
  • Enhance customer experience through lobby management
  • Provide policy clarity and guidance

Nice-to-have

  • Drive customer-centric transformation
  • Bold thinking and innovation
  • Support team member growth
  • Digital platform engagement

Key Requirements

  • High school diploma, GED: or equivalent education - Required
  • 3+ Years demonstrated successful experience in branch banking or related operations
  • 18+ Months cash handling experience
  • 18+ Months customer service experience in a high volume, fast paced environment
  • Bilingual Spanish language skills - Preferred

Work Rights

Not specified

Tailored Resume

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