Customer Service Clerk 1

Madix Inc.

Not specified; not specified; group health insuran...
**
Excellent verbal and written communication skills
Problem analysis and problem solving abilities
Basic microsoft office, crm, sap & data entry skills
** Madix Inc. is seeking a Customer Service Clerk 1 to provide exceptional customer support through effective communication and problem-solving. The ideal candidate will possess strong organizational skills and a customer-oriented mindset, along with relevant experience in customer service. **

Job Summary

  • The role involves conferring with customers by telephone to provide product information, take orders, and cancel accounts.
  • Employees are expected to handle customer complaints, identify needs, and follow up to ensure resolution within time limits.
  • The company offers comprehensive benefits including group health insurance, a 401k match, and an onsite clinic.

Matching Summary

Match Score: 75

** Madix Inc. is seeking a Customer Service Clerk 1 to provide exceptional customer support through effective communication and problem-solving. The ideal candidate will possess strong organizational skills and a customer-oriented mindset, along with relevant experience in customer service. **

Salary

Not specified; Not specified; Group Health Insurance; Dental, Vision; 401k match up to 4%; 9 holidays per year

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Problem analysis and problem solving abilities
  • Basic Microsoft office, CRM, SAP & data entry skills

Nice-to-have

  • Ability to adapt/respond to different types of characters
  • Stress tolerance and ability to multi-task
  • Passion for customer focus and building trust

Key Requirements

  • High school diploma or equivalency certificate
  • Two to four years customer service related work experience

Work Rights

Not specified

Tailored Resume

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