Spezialist Workplace Und Prozesse (w/m/d)

Nrw.Bank

Düsseldorf, Germany
On-site
Technical support for it employee workplace
Security requirements for it workplace
It operations and continuous optimization
You will independently take over the technical support and responsibility of the IT employee workplace, including the implementation of security requirements for a modern IT workplace and their continuous further development

Job Summary

  • You will independently take over the technical support and responsibility of the IT employee workplace, including the implementation of security requirements for a modern IT workplace and their continuous further development.
  • The NRW.BANK pursues the goal of professional equal treatment of its employees.
  • You can look forward to a modern and easily accessible workplace at the Düsseldorf or Münster location and the possibility of working partially from home.

Matching Summary

You will independently take over the technical support and responsibility of the IT employee workplace, including the implementation of security requirements for a modern IT workplace and their continuous further development.

Skills & Requirements

Must-have

  • Technical support for IT employee workplace
  • Security requirements for IT workplace
  • IT operations and continuous optimization
  • Monitoring OI application integrity and availability
  • External IT service provider management
  • Client security on Windows, M365
  • Cloud product introduction (MS Copilot)
  • Media technology support and development
  • Public procurement procedures
  • Software license management

Nice-to-have

  • Understanding diverse user requirements
  • Logical-analytical thinking
  • Systematic and structured work approach
  • Creativity and pragmatism
  • High customer orientation

Key Requirements

  • Minimum 3 years of professional experience
  • Degree in Natural Sciences or Economics (Informatics/Business Informatics)
  • Long-term relevant professional experience with additional qualifications
  • Experience in 1st and 2nd level support
  • Knowledge of ITIL operations desirable
  • Understanding of central infrastructure services (DNS, AD)
  • Project participation or leadership experience

Work Rights

Not specified

Tailored Resume

Cover Letter