Job Summary

• Provide end-user IT support for Tokyo branch, including troubleshooting devices, managing tickets, and handling hardware setup and replacement.
• Support and maintain global systems in collaboration with regional and head office IT teams, ensuring stability across applications, infrastructure, networks, and security.
• Oversee IT operations continuity, including power outage coordination, asset and inventory management, BCP site support, and office facilities-related IT activities.

Matching Summary

Skills & Requirements

Key Requirements

• 4+ years experience as Desktop Support Technician
• Strong knowledge of trading platforms
• Proficiency in troubleshooting Windows and Mac OS
• Familiarity with scripting languages
• Understanding of network protocols
• Excellent problem-solving and analytical skills
• Fluency in Japanese and English

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