dentsu QLD is seeking a Production Operations Specialist to support Salesforce Commerce and Order Management Systems in Pune, India. The role requires strong analytical skills, effective communication, and the ability to operate independently in a fast-paced environment while managing complex cross-system issues
Job Summary
The role requires a highly driven specialist to deliver reliable Production Support by navigating complex cross-system issues.
Candidates must demonstrate strong analytical thinking and crisp communication to propose actionable, solution-oriented recommendations.
The position involves operating independently with full end-to-end ownership of issues in a fast-paced technology environment.
Matching Summary
Match Score: 85
dentsu QLD is seeking a Production Operations Specialist to support Salesforce Commerce and Order Management Systems in Pune, India. The role requires strong analytical skills, effective communication, and the ability to operate independently in a fast-paced environment while managing complex cross-system issues.
Skills & Requirements
Must-have
Salesforce Commerce Cloud knowledge
Order Management Systems experience
IBM Sterling OMS working knowledge
REST/SOAP API familiarity
Log analysis and monitoring tools
Nice-to-have
Major incident management process experience
E-commerce fulfillment ecosystem exposure
Cross-functional collaboration skills
Key Requirements
Experience in Production Support or operational roles within technology environments