Patient Service Representative (psr) - Neurosurgery, Full-time (park Ridge)

692

Park Ridge, IL, USA
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Onsite (full-time, mon-fri, 8 am - 5 pm)
Patient appointment scheduling
Billing information entry
Medical record accuracy
The Patient Service Representative (PSR) position at Advocate Health in Park Ridge, IL, is a full-time role focused on providing high-quality patient services in a neurosurgery department. Ideal candidates should have a high school diploma and 1-2 years of customer service experience, particularly in handling difficult interactions

Job Summary

  • When you join Advocate Aurora Health, you are joining one of the nation’s largest nonprofit health systems, serving communities across Illinois and Wisconsin with a strong commitment to equity, excellence, and whole-person care.
  • As a Patient Service Representative (PSR), you’ll play a vital role on the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement plans, and career development programs so you can live fully at and away from work.

Matching Summary

Match Score: 85

The Patient Service Representative (PSR) position at Advocate Health in Park Ridge, IL, is a full-time role focused on providing high-quality patient services in a neurosurgery department. Ideal candidates should have a high school diploma and 1-2 years of customer service experience, particularly in handling difficult interactions.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and well-being programs

Skills & Requirements

Must-have

  • patient appointment scheduling
  • billing information entry
  • medical record accuracy
  • customer service experience
  • handling difficult callers
  • ambulatory care team support

Nice-to-have

  • compassionate patient interaction
  • teamwork and collaboration
  • commitment to equity and inclusion

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult callers/customers/patients

Work Rights

Not specified

Tailored Resume

Cover Letter