Service Management Business Analyst

Unisys UK

Hybrid
Itil process knowledge in service environment
As is to be process documentation
Global stakeholder management
Unisys UK is seeking a Service Management Business Analyst to provide strategic guidance on complex business needs and oversee technical and organizational changes. The ideal candidate should possess strong analytical skills, relevant experience in business analysis, and the ability to manage stakeholder relationships effectively

Job Summary

  • Provides strategic guidance to address significant business needs and leads studies on the feasibility of proposed technologies.
  • Drives the globalization and standardization of technical systems while managing complex applications and diverse scope projects.
  • Collaborates with leadership to develop solution development efforts and facilitates workshops to elicit and validate requirements.

Matching Summary

Match Score: 85

Unisys UK is seeking a Service Management Business Analyst to provide strategic guidance on complex business needs and oversee technical and organizational changes. The ideal candidate should possess strong analytical skills, relevant experience in business analysis, and the ability to manage stakeholder relationships effectively.

Skills & Requirements

Must-have

  • ITIL process knowledge in service environment
  • As Is To Be process documentation
  • Global stakeholder management
  • Business requirement translation to technical specs
  • UAT plan development and support

Nice-to-have

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

Key Requirements

  • BA/BS degree or equivalent experience
  • 2+ years relevant Business Analyst experience
  • Master's degree preferred
  • CBAP qualification or IIBA membership preferred

Work Rights

Not specified

Tailored Resume

Cover Letter