Health Clinics Booking Advisor - Fixed Term

Bupa UK

Salford Quays, United Kingdom
Base: £26,500 py; bonus/equity: monthly performanc...
Hybrid
Customer service experience
Sales and negotiation skills
Handling incoming customer calls
You will be dealing with both new and repeat self-pay and business customers, selling and assisting them in booking clinics related products in order to achieve a monthly target and earn commission

Job Summary

  • You will be dealing with both new and repeat self-pay and business customers, selling and assisting them in booking clinics related products in order to achieve a monthly target and earn commission.
  • You will be taking incoming customer calls from customers wanting to discuss our range of primary care and MSK products, complete bookings and generate revenue in order to hit your monthly target.
  • Our benefits are designed to make health happen for our people, including Viva, our global wellbeing programme, flexible working, and family friendly benefits.

Matching Summary

You will be dealing with both new and repeat self-pay and business customers, selling and assisting them in booking clinics related products in order to achieve a monthly target and earn commission.

Salary

Base: £26,500 per annum; Bonus/Equity: Monthly performance based bonus; Benefits: Bupa health insurance, enhanced pension plan, life insurance, 25 Days holiday

Skills & Requirements

Must-have

  • Customer service experience
  • Sales and negotiation skills
  • Handling incoming customer calls
  • Responding to customer emails
  • Accurate system updates
  • Working in a high-achieving sales team

Nice-to-have

  • Commitment to service excellence
  • Positive and calm demeanor
  • Projecting a 'can do' attitude
  • Representing diverse communities

Key Requirements

  • Experience in customer service/sales
  • Experience speaking with customers over phone/email
  • PC literate with Windows knowledge
  • Ability to work quickly and accurately

Work Rights

Not specified

Tailored Resume

Cover Letter