Customer Service Representative, Paper Machine Service

Andritz Oy

Beloit, WI, US
On-site
Process orders and generate quotes
Resolve after-order issues
Communicate shipment dates and changes
Andritz Oy is seeking a Customer Service Representative for their Paper Machine Service division in Beloit, WI. The role involves supporting both internal and external customers throughout the sales cycle, requiring strong organizational and communication skills

Job Summary

  • A customer service representative supports both internal customers (product managers, account managers, production, and finance staff) and external customers with all steps in the sales cycle.
  • Provide Customer Service support to our customers, Sales Area Managers, Product Managers and Regional Sales entities; Interact with internal / external customers to provide information response to inquiries about products and services.
  • Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally.

Matching Summary

Match Score: 85

Andritz Oy is seeking a Customer Service Representative for their Paper Machine Service division in Beloit, WI. The role involves supporting both internal and external customers throughout the sales cycle, requiring strong organizational and communication skills.

Skills & Requirements

Must-have

  • Process orders and generate quotes
  • Resolve after-order issues
  • Communicate shipment dates and changes
  • Handle high volume email traffic
  • Read and interpret technical documents

Nice-to-have

  • Passionate about engineering technologies
  • Develop close professional relationships
  • Self-starter with minimal supervision

Key Requirements

  • College degree and/or equivalent experience
  • Manufacturing Experience a plus
  • Ability to work independently
  • Some ERP experience (SAP experience a plus)

Work Rights

Not specified

Tailored Resume

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