Terra Industrial New Zealand Limited is seeking a Team Leader - Parts who is passionate about people leadership and customer experience in a fast-paced environment. The role involves developing a high-performing team, ensuring exceptional customer interactions, and driving performance to meet sales targets. The position emphasizes leadership, coaching, and continuous improvement to enhance customer satisfaction and operational standards
Job Summary
The role focuses on developing a high-performing team that delivers exceptional customer experiences while achieving sales targets.
You will take ownership of team performance, workflow management, and order accuracy to ensure quality interactions.
Terra Cat values its people and offers opportunities to lead, influence, and make a real impact on team performance.
Matching Summary
Match Score: 85
Terra Industrial New Zealand Limited is seeking a Team Leader - Parts who is passionate about people leadership and customer experience in a fast-paced environment. The role involves developing a high-performing team, ensuring exceptional customer interactions, and driving performance to meet sales targets. The position emphasizes leadership, coaching, and continuous improvement to enhance customer satisfaction and operational standards.
Skills & Requirements
Must-have
Proven leadership experience in parts environment
Strong coaching and training capability
Customer-first mindset with service passion
Confidence using digital tools and systems
Excellent communication and relationship building
Nice-to-have
Proactive improvement-focused approach
Strong attention to detail
Experience driving sales growth
Ability to lift service standards
Championing continuous improvement culture
Key Requirements
Proven leadership experience in parts or service environment
Strong coaching and performance management capability