Service Manager

DXC Technology Australia & New Zealand

Gloucester, Australia
5d onsite
Managing business processes
Delivering exceptional customer experience
Incident, problem, and change management
DXC Technology is committed to delivering mission-critical services in a secure environment while promoting a people-first agenda, community, and work-life balance

Job Summary

  • DXC Technology is committed to delivering mission-critical services in a secure environment while promoting a people-first agenda, community, and work-life balance.
  • The Service Manager role involves managing business processes, aiming to deliver exceptional customer experience by providing and maintaining excellent services.
  • The company offers competitive compensation, a pension scheme, comprehensive benefits package (DXC Select), discounts (Perks at Work), and incentives (DXC incentives).

Matching Summary

DXC Technology is committed to delivering mission-critical services in a secure environment while promoting a people-first agenda, community, and work-life balance.

Skills & Requirements

Must-have

  • managing business processes
  • delivering exceptional customer experience
  • incident, problem, and change management
  • managing risks and resources
  • ITSM framework and delivery platform

Nice-to-have

  • enthusiastic and reliable
  • positive attitude
  • people first agenda
  • healthy work-life balance
  • diverse team is crucial

Key Requirements

  • Bachelor's degree or equivalent experience
  • Agile and Scrum Methodologies knowledge
  • ITIL entry-level certification
  • Previous relevant experience

Work Rights

Not specified

Tailored Resume

Cover Letter