Employee & Guest Experience Manager - Synovus Bank Amp

Synovus Bank Amp

Chastain Park, US
**
Employee engagement programs
Guest service standards
Communication tools
** The Employee & Guest Experience Manager position at Synovus Bank Amphitheater is a part-time, seasonal role focused on enhancing employee engagement and guest services during the venue's operational months. The ideal candidate will have a strong background in administration and guest services while embodying a motivated and service-oriented mindset. **

Job Summary

  • The Experience Manager will be responsible for administering employee engagement programs and venue staffing to support division-wide goals.
  • This role involves partnering with departments to create 'encore moments' for employees and guests, ensuring service standards are communicated and demonstrated.
  • The position requires managing the employee break space, collaborating on sustainability initiatives, and acting as the venue's culture leader.

Matching Summary

Match Score: 75

** The Employee & Guest Experience Manager position at Synovus Bank Amphitheater is a part-time, seasonal role focused on enhancing employee engagement and guest services during the venue's operational months. The ideal candidate will have a strong background in administration and guest services while embodying a motivated and service-oriented mindset. **

Skills & Requirements

Must-have

  • Employee engagement programs
  • Guest service standards
  • Communication tools
  • Employee break space management
  • Sustainability priorities
  • Service recognition
  • On-site staff training

Nice-to-have

  • Entrepreneurial spirit
  • Resourceful and innovative
  • Forward thinking and committed
  • One team mentality
  • Natural interest in helping others
  • Heart for service

Key Requirements

  • 1+ years administrative experience
  • 2-3+ years comparable work experience
  • 1-2+ years leadership experience
  • Proficient computer skills (Microsoft Office Suite)
  • Bachelor's degree preferred
  • Availability on event dates (evenings/weekends)
  • Ability to lift 30 lbs

Work Rights

Must have work authorization

Tailored Resume

Cover Letter