Service Manager @darwin

Marsh & McLennan Companies Inc

Cluj-Napoca, Romania
Not specified; performance bonus scheme available;...
Hybrid
2-3 years b2b experience
Romanian and english fluency
Quarterly business review coordination
The role focuses on standardizing Quarterly Business Reviews and driving revenue through value-added services and cost optimization strategies

Job Summary

  • The role focuses on standardizing Quarterly Business Reviews and driving revenue through value-added services and cost optimization strategies.
  • Candidates will coordinate Go-To-Green plans and implement Hypercare programs to boost service performance and client satisfaction.
  • The company offers a flexible benefits package up to 20% of annual salary, 30+ days off, and a supportive fail-friendly culture.

Matching Summary

The role focuses on standardizing Quarterly Business Reviews and driving revenue through value-added services and cost optimization strategies.

Salary

Not specified; Performance Bonus scheme available; Flexible benefits package up to 20% of annual salary

Skills & Requirements

Must-have

  • 2-3 years B2B experience
  • Romanian and English fluency
  • Quarterly Business Review coordination
  • Microsoft Office Suite proficiency
  • Hybrid work availability 3 days/week

Nice-to-have

  • Zendesk or similar tool familiarity
  • ITIL methodology understanding
  • Change management experience
  • Fast-paced operational environment
  • Project management skills

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 2-3 years B2B experience
  • Fluency in Romanian and English

Work Rights

Not specified

Tailored Resume

Cover Letter