Motion Automation Intelligence- Customer Service Representative Ii

Motion Ai

Eden Prairie, MN, United States
Base: $23.28 - $29.11 / hour; bonus/equity: not sp...
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Customer order placement via multiple channels
Negotiate sale and purchase prices
Order items for inventory
** Motion Ai is seeking a Customer Service Representative II to support customer needs and ensure satisfaction through effective communication and order management. The ideal candidate will have 3-5 years of related experience and strong negotiation skills, contributing to customer relationships and process improvements. **

Job Summary

  • The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
  • Responsibilities include placing customer orders, influencing gross profit through negotiation, and ordering items to ensure appropriate inventory levels.
  • Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

Match Score: 75

** Motion Ai is seeking a Customer Service Representative II to support customer needs and ensure satisfaction through effective communication and order management. The ideal candidate will have 3-5 years of related experience and strong negotiation skills, contributing to customer relationships and process improvements. **

Salary

Base: $23.28 - $29.11 / hour; Bonus/Equity: Not specified; Benefits: Healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay

Skills & Requirements

Must-have

  • Customer order placement via multiple channels
  • Negotiate sale and purchase prices
  • Order items for inventory
  • Determine cost-effective shipping
  • Respond to customer inquiries
  • Handle challenging inquiries

Nice-to-have

  • Build customer relationships
  • Drive process improvements
  • Relate to the customer

Key Requirements

  • 3-5 years of related experience
  • High school diploma or GED
  • Excellent communication skills
  • Ability to multi-task
  • Strong computer skills
  • Strong negotiation skills
  • Basic product knowledge
  • Reliability, organization, and attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter