Experienced Client Service Representative Wanted For Aaha Accredited Hospital

VCA East Mill Plain Animal Hospital

Vancouver, WA, US
Base: $20-23 ph depending on experience; bonus/equ...
Veterinary experience required
Fear free certified knowledge
Multi-line phone system operation
The role involves creating a positive, low-stress atmosphere for clients and patients while delivering an outstanding client experience

Job Summary

  • The role involves creating a positive, low-stress atmosphere for clients and patients while delivering an outstanding client experience.
  • Team members are expected to be Fear Free Certified and committed to the wellbeing of both patients and pet parents.
  • Benefits include competitive hourly pay between $20-23, medical/dental/vision insurance, tuition support, and generous pet care discounts.

Matching Summary

The role involves creating a positive, low-stress atmosphere for clients and patients while delivering an outstanding client experience.

Salary

Base: $20-23 per hour depending on experience; Bonus/Equity: Referral bonuses available; Benefits: Medical, dental, vision, 401(k), paid vacation/sick time, tuition support, pet discounts

Skills & Requirements

Must-have

  • Veterinary experience required
  • Fear Free Certified knowledge
  • Multi-line phone system operation
  • Appointment scheduling and confirmation
  • Payment processing and fee explanation

Nice-to-have

  • Collaborative team player mindset
  • Strong problem-solving skills
  • Commitment to animal wellbeing
  • Ability to work in stressful situations
  • Passion for continuing education

Key Requirements

  • Veterinary experience preferred
  • Prior client service experience
  • Ability to work on own and in teams

Work Rights

Not specified

Tailored Resume

Cover Letter