Club Reception - Soho House Portland

Sohohouseco

Portland, OR, United States
Competitive compensation pyckages; benefits: medic...
On-site
3+ years experience in similar role
High-volume phone line answering
Opentable reservation system experience
The Host serves as the primary point of contact for members and guests, responsible for greeting them by name and creating a positive experience from arrival to departure

Job Summary

  • The Host serves as the primary point of contact for members and guests, responsible for greeting them by name and creating a positive experience from arrival to departure.
  • Key duties include managing high-volume phone lines, answering detailed inquiries about menus and amenities, and maintaining accurate reservation records using OpenTable.
  • Soho House offers competitive compensation including health care, 401K matching, paid time off, and extensive career development opportunities both domestically and internationally.

Matching Summary

The Host serves as the primary point of contact for members and guests, responsible for greeting them by name and creating a positive experience from arrival to departure.

Salary

Competitive compensation packages; Benefits: Medical, Dental, Vision, 401K with 2% match; Paid Time Off and Team Meals included

Skills & Requirements

Must-have

  • 3+ years experience in similar role
  • High-volume phone line answering
  • OpenTable reservation system experience
  • Problem solving and conflict resolution
  • Ability to work nights weekends holidays

Nice-to-have

  • Salesforce and Opera software experience
  • Warm friendly disposition
  • Training reception team members
  • Building relationships with members

Key Requirements

  • Minimum 3 years experience
  • OpenTable proficiency required
  • Flexible schedule availability

Work Rights

Not specified

Tailored Resume

Cover Letter