Job Summary

• The Associate Director of Events & Guest Services provides strategic leadership, operational oversight, and administrative direction for all Arkansas Union events and guest‑facing operations.
• This role is responsible for ensuring exceptional service delivery across reservations, event coordination, event setup, production services, and guest relations for one of the most active buildings on campus.
• The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a comprehensive benefits package including tuition waivers and retirement contributions.

Matching Summary

Salary

$67,909; Not specified; University contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Skills & Requirements

Key Requirements

• Bachelor's degree in hospitality management, student affairs, business administration, or related field
• At least four years of experience in event management, student union operations, hospitality, or related areas
• At least two years of experience with event/reservations management systems (e.g., EMS, Mazévo, 25Live)
• At least two years of staff supervision experience

Work Rights