Sr. Specialized Customer Success Manager, Clm (evisort)

Workday

Washington DC Metro, USA
Primary location base pyy range: $119,500 usd - $1...
Fully remote with flexible in-office opportunities (50% in-office time quarterly).
Customer success framework
Ai-powered contract lifecycle management
Accelerate adoption and customer maturity
The job posting is for a Sr. Specialized Customer Success Manager at Workday, focusing on driving customer success in AI-powered contract lifecycle management. The role requires extensive experience in customer-facing services and CLM, with an emphasis on strategic engagement and value realization for clients

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 85

The job posting is for a Sr. Specialized Customer Success Manager at Workday, focusing on driving customer success in AI-powered contract lifecycle management. The role requires extensive experience in customer-facing services and CLM, with an emphasis on strategic engagement and value realization for clients.

Salary

Primary Location Base Pay Range: $119,500 USD - $179,300 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants

Skills & Requirements

Must-have

  • Customer Success framework
  • AI-powered contract lifecycle management
  • accelerate adoption and customer maturity
  • structured success and adoption plans
  • product usage data and health indicators
  • cross-functional collaboration
  • executive-level facilitation

Nice-to-have

  • sun-drenched optimism and drive
  • courageous collaborators
  • curious minds
  • genuine care
  • bold ideas

Key Requirements

  • 5+ years customer-facing services experience
  • 5+ years managing customer relationships
  • 3+ years Contract Lifecycle Management (CLM) experience
  • Ability to travel up to 15%

Work Rights

Not specified

Tailored Resume

Cover Letter