Inbound Customer Service Agent – Consumer Relations (remote)

GE Appliances

Rapid City, SD, USA
Base: $17.00ph; bonus/equity: not specified; benef...
Fully remote
1-year call-center experience
2-years escalated customer service experience
Ability to communicate effectively in english
As a Remote Consumer Advocate, you will resolve escalated customer service issues

Job Summary

  • As a Remote Consumer Advocate, you will resolve escalated customer service issues.
  • We offer a base rate of $17.00/hour plus incentives based on your quality scores.
  • Our mission is to create happiness and well-being in every home.

Matching Summary

As a Remote Consumer Advocate, you will resolve escalated customer service issues.

Salary

Base: $17.00/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 1-year call-center experience
  • 2-years escalated customer service experience
  • ability to communicate effectively in English

Nice-to-have

  • passion for helping customers
  • flexibility to adapt to change
  • active listening skills

Key Requirements

  • High School Diploma or GED
  • moderate to advanced computer skills
  • previous experience working from home

Work Rights

Not specified

Tailored Resume

Cover Letter