Customer Service Representative I

Fox Racing

Competitive wages; not specified; medical, dental,...
Not specified (assumed office-based)
Clear communication skills
Effective listening abilities
Basic to advanced ms office expertise
Fox Racing is seeking a Customer Service Representative I to assist customers and dealers with inquiries, orders, and product information. The role emphasizes effective communication and relationship management in a collaborative, enjoyable environment

Job Summary

  • This entry-level role guides customers and dealers through the FOX experience by providing professional assistance over phone, email, and web chat.
  • Employees will use expert product knowledge to troubleshoot issues, manage orders, and provide lead times for a wide range of performance vehicles.
  • The company offers competitive wages, great benefits including medical and dental, and a fun team environment focused on bringing premium products to customers.

Matching Summary

Match Score: 75

Fox Racing is seeking a Customer Service Representative I to assist customers and dealers with inquiries, orders, and product information. The role emphasizes effective communication and relationship management in a collaborative, enjoyable environment.

Salary

Competitive wages; Not specified; Medical, Dental, Vision, 401k with matching

Skills & Requirements

Must-have

  • Clear communication skills
  • Effective listening abilities
  • Basic to advanced MS Office expertise
  • Ability to multi-task effectively
  • Attention to detail required

Nice-to-have

  • Understanding of Bicycle industry
  • Empathy and positive language
  • Self-control and patience
  • Fun team environment culture
  • Event and race support potential

Key Requirements

  • HS Diploma or GED
  • Bicycle industry understanding (plus)
  • Ability to lift up to 50 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter