Customer Support Executive

PACIFIC BOOKSTORES PTE. LTD.

Singapore
**
Prior customer service experience required
Handle inbound and outbound calls professionally
Manage email with timely responses
** PACIFIC BOOKSTORES PTE. LTD. is looking for a proactive Customer Support Executive who will serve as the key liaison between the company and its customers. The ideal candidate will possess prior customer service experience and demonstrate excellent communication skills, alongside a positive attitude and the ability to collaborate effectively. **

Job Summary

  • This role serves as the vital link between the company and valued customers, ensuring every interaction is handled with professionalism.
  • The successful candidate will manage e-commerce portals, perform data entry, and coordinate seamlessly with internal departments for smooth operations.
  • Candidates must possess a Diploma and demonstrate excellent communication skills while acting as a first point of contact for internal queries.

Matching Summary

Match Score: 75

** PACIFIC BOOKSTORES PTE. LTD. is looking for a proactive Customer Support Executive who will serve as the key liaison between the company and its customers. The ideal candidate will possess prior customer service experience and demonstrate excellent communication skills, alongside a positive attitude and the ability to collaborate effectively. **

Skills & Requirements

Must-have

  • Prior customer service experience required
  • Handle inbound and outbound calls professionally
  • Manage email with timely responses

Nice-to-have

  • Self-starter eager to learn independently
  • Positive can-do attitude under pressure
  • Basic IT support assistance skills

Key Requirements

  • Diploma in any field
  • Prior customer service experience mandatory

Work Rights

Not specified

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