Customer Success Manager Cloud

INGRAM MICRO

Cham, Switzerland
Hybrid
Customer relationship management
Strategic business planning
Pipeline management
As a distribution expert, you will be the primary point of contact for our customers and support them with questions about our Technology Solutions and Cloud Portfolio

Job Summary

  • As a distribution expert, you will be the primary point of contact for our customers and support them with questions about our Technology Solutions and Cloud Portfolio.
  • Develop a proactive and customer-specific business strategy to increase and retain recurring revenue in the assigned customer base, including excellent knowledge of the business of the assigned customers.
  • We offer an exciting role in a dynamic & future-oriented company with comprehensive training, a high degree of independence, and a great company culture with flat hierarchies and a 'Du' culture.

Matching Summary

As a distribution expert, you will be the primary point of contact for our customers and support them with questions about our Technology Solutions and Cloud Portfolio.

Skills & Requirements

Must-have

  • Customer relationship management
  • Strategic business planning
  • Pipeline management
  • Subscription management
  • Upselling and renewals
  • Cloud portfolio expertise

Nice-to-have

  • Proactive and solution-oriented
  • Team-oriented environment
  • Winning attitude
  • Strong work ethic
  • Energetic and ambitious personality

Key Requirements

  • Minimum 3 years experience
  • Distribution industry experience
  • IT industry experience
  • Business development experience
  • CRM/ERP sales experience
  • Driver's license B

Work Rights

Not specified

Tailored Resume

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