Operations Processor

AIG Europe Ltd

Bangkok, Thailand
End-to-end policy lifecycle processing
Client service and sla/kpi management
Process quality control
Manage end-to-end policy lifecycle processing, including new business issuance, renewals, mid-term endorsements, cancellations, and reinstatements

Job Summary

  • Manage end-to-end policy lifecycle processing, including new business issuance, renewals, mid-term endorsements, cancellations, and reinstatements.
  • Foster a collaborative team environment by mentoring staff, promoting continuous learning, and driving operational excellence.
  • At AIG, our people are our greatest asset, and we offer a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

Manage end-to-end policy lifecycle processing, including new business issuance, renewals, mid-term endorsements, cancellations, and reinstatements.

Skills & Requirements

Must-have

  • End-to-end policy lifecycle processing
  • Client service and SLA/KPI management
  • Process quality control
  • Clear, precise professional communication

Nice-to-have

  • Collaborative team environment
  • Continuous learning mindset
  • Growth mindset
  • Service mindset

Key Requirements

  • Relevant experience in insurance operations
  • Experience in policy issuance
  • Motor and Non-Motor lines experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter