Enrollment Call Center Agent- Pre-acceptance Student Stage

Liberty University

Base: $17.50 ph; bonus/equity: not specified; bene...
Fully remote
High volume outbound and inbound calls
Counsel prospective students on programs
Admissions policies and procedures
Engage with prospective students and guide them through the enrollment process for a rewarding academic career

Job Summary

  • Engage with prospective students and guide them through the enrollment process for a rewarding academic career.
  • Counsel prospective students on program fit, admissions requirements, financial aid processes, transfer guidelines, and military-related issues.
  • Promote the features and benefits of all undergraduate, graduate, and doctoral programs, emphasizing the value of an online education.

Matching Summary

Engage with prospective students and guide them through the enrollment process for a rewarding academic career.

Salary

Base: $17.50 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High volume outbound and inbound calls
  • Counsel prospective students on programs
  • Admissions policies and procedures
  • Information management systems
  • Promote online education benefits
  • Reliable internet connection required

Nice-to-have

  • Relationship building
  • Innovative recruitment ideas
  • Commitment to high ethical standards

Key Requirements

  • High school diploma required
  • Customer service or sales experience preferred
  • Bachelor's degree a plus
  • Previous contact center experience a plus
  • Proficient in Microsoft Word, Excel, and Outlook
  • Strong verbal and written communication skills
  • Ability to work shifts, rotating Saturdays, and overtime
  • Ability to use sound judgment
  • Reliable internet connection with specific speed and stability requirements (wired broadband recommended)

Work Rights

Not specified

Tailored Resume

Cover Letter