Base: not specified; bonus/equity: annual cash bon...
Expertise in civil 3d with 5+ years experience
Proficiency in construction and bim industry workflows
Strong troubleshooting and analytical skills
The role focuses on providing effective technical solutions, guidance, and troubleshooting advice to Autodesk customers primarily via calls, cases, or chat
Job Summary
The role focuses on providing effective technical solutions, guidance, and troubleshooting advice to Autodesk customers primarily via calls, cases, or chat.
Candidates are expected to actively handle personal backlogs, prioritize critical issues, and ensure timely resolution of escalated problems to maintain service levels.
Successful candidates will influence product management by contributing to beta programs and helping drive the organizational vision through efficient strategies.
Matching Summary
The role focuses on providing effective technical solutions, guidance, and troubleshooting advice to Autodesk customers primarily via calls, cases, or chat.
Salary
Base: Not specified; Bonus/Equity: Annual cash bonuses and stock grants available; Benefits: Comprehensive benefits package included
Skills & Requirements
Must-have
Expertise in Civil 3D with 5+ years experience
Proficiency in Construction and BIM industry workflows
Strong troubleshooting and analytical skills
Nice-to-have
Knowledge of Infraworks and Vehicle Tracking
Familiarity with Autodesk BIM 360 cloud solutions
Experience with Dynamo scripting
Key Requirements
Bachelor's degree in Architecture, Civil, Mechanical, or related field