Administrative Assistant

THE PESTMAN, PTE LTD

Singapore, Singapore
Not specified
2 years relevant experience in service industry
Coordinate daily manpower resources
Handle customer complaints via phone and email
The Pestman, PTE LTD is seeking an Administrative Assistant in Singapore to manage manpower resources, coordinate job schedules, handle customer complaints, and ensure quality compliance with ISO standards. The ideal candidate should have at least two years of relevant experience in the pest control or service industry and possess strong communication and organizational skills

Job Summary

  • The role involves planning and deploying daily manpower resources while ensuring adherence to internal SOPs and external quality standards.
  • Candidates will serve as the Single Point of Contact for clients, resolving complaints and conducting follow-up visits to ensure satisfaction.
  • The position requires acting as a Quality Management Representative to maintain ISO 9001 compliance and collaborating with Area Managers to meet operational KPIs.

Matching Summary

Match Score: 75

The Pestman, PTE LTD is seeking an Administrative Assistant in Singapore to manage manpower resources, coordinate job schedules, handle customer complaints, and ensure quality compliance with ISO standards. The ideal candidate should have at least two years of relevant experience in the pest control or service industry and possess strong communication and organizational skills.

Skills & Requirements

Must-have

  • 2 years relevant experience in service industry
  • Coordinate daily manpower resources
  • Handle customer complaints via phone and email
  • Maintain ISO 9001 QMS compliance
  • Execute billing-related activities

Nice-to-have

  • Familiarity with ERP systems
  • Possession of valid NEA VCO license
  • Strong interpersonal and presentation skills
  • Proactive in client engagement
  • Ability to work independently

Key Requirements

  • Minimum 2 years relevant experience
  • Diploma or tertiary qualification preferred
  • Valid NEA Vector Control Operator license (bonus)

Work Rights

Not specified

Tailored Resume

Cover Letter